박사 Virginia Tech
석사 University of South Carolina
학사 연세대학교 경영학과
Marketing Professor:
Yonsei University 2003-present
State University of New York, University of Western Australia 1996-2002
고객 관계마케팅 전략
서비스/금융마케팅
Relationship Marketing
Consumer Happiness/Quality of Life Studies
Research Publications
Click : https://scholar.google.co.kr/citations?user=GZJM5wIAAAAJ&hl=en
연세대학교 공헌교수상. 2017
연세대학교 연구업적 우수교수상. 2007, 2017
연세대학교 우수강의 교수상. 2007,2010,2011, 2017
Vice President, International Society for Quality of Life Studies 2008-2010
Director of Academic Affairs, Academy of Marketing Science. 2001-2003
Dean of Sangnam Institute of Management : 2017-2018