연세대학교 경영전문대학원

학력

2008 박사, Carnegie Mellon University, Information Systems
          전공: Information Systems (IS / Economics 트랙)
          부전공: Organizational Behavior
2005 석사, Carnegie Mellon University, Information Systems
2002 학사, 연세대학교 (전공: 경영, 경제, 응용통계학)

주요경력

교수, 연세대학교, 2020-현재
부교수, 연세대학교, 2014-2020
조교수, 싱가폴 국립대학 (National University of Singapore), 2008-2014

부원장, 경영전문대학원, 2024 - 현재
연세대학교 경영대학 우수연구업적교수 (YSB Research Chair Professorship), 2020 - 현재
Editor-in-Chief, Asia Pacific Journal of Information Systems, 2024 - 현재
연세대학교 경영대학 연구업적교수 (YSB Research Fellow), 2018 - 2020
편집위원장, 연세경영연구, 2021 - 2023
연구업적교수, 연세대학교 경영대학, 2018 - 2020
부소장, 연세대학교 경영연구소, 2019 - 2021
연구부회장, 한국경영정보학회, 2020 - 2021
이사, 한국경영정보학회, 2019 - 현재)
간사, Yonsei Information Systems Research Institute (YISRI), 2017 – 현재
부편집위원장, 연세경영연구, 2015 - 2017


산학 관련 활동 및 빅데이터 분석

국내: 하나멤버스(금융플랫폼), 캐시 슬라이드(모바일광고 플랫폼), NAVER (인터넷 플랫폼), 닐슨코리안클릭(마켓 리서치), 포스코ICT (IT서비스), 썸데이(데이팅), NH농협은행(금융), 클래스101(교육), 효성ITX (IT서비스), 뮤직카우(엔터테인먼트), 안랩(정보보안), 써모피셔사이언티픽코리아(생명과학)
해외: University of Pittsburgh Medical Center (의료), Giant Eagle (리테일), Uber (모빌리티), PayPal (핀테크), Internet Storm Center (정보보안), Dell IdeaStorm (소비자 혁신커뮤니티), Salesforce.com IdeaExchange (소비자 혁신커뮤니티), Stack Overflow (개발자커뮤니티), Center for Applied Internet Data Analysis (정보보안), bwin (엔터테인먼트)

강의관심분야

디지털 트랜스포메이션, 비즈니스 애널리틱스, 4차산업혁명 인사이트, 경영정보시스템, 정보시스템 경제학, 정보보안 및 프라이버시, 공급사슬관리와 IT, 소프트웨어 품질 관리

연구관심분야

빅데이터, 인공지능, 디지털 마케팅, 디지털 플랫폼, 애드테크, IT전략, 정보보안 및 프라이버시, 의료 정보시스템, 게이미피게이션, 디지털 엔터테인먼트, 지식경영, 모바일 커머스

주요 연구 논문 및 저서

국제학술지

• “Chilling Effect of the Enforcement of Computer Misuse Act: Evidence from Publicly Accessible Hack Forums,” with Qiu-Hong Wang and Ruibin Geng, Information Systems Research (Top Journal in MIS), Accepted for Publication. 
• “Privacy Concern and Its Consequences: A Meta-analysis” with Yeolib Kim, Robert Peterson, and Jeonghye Choi, Technological Forecasting and Social Change, 196. 2023, 122789
• “The Effect of Ad Image's Sentiment Scores and Mobile Device Attributes on Mobile Ad Response Behavior,” with Y. Han, K. Y. Goh, and T. Q. Phan, IEEE Transactions on Engineering Management, Forthcoming
• “Do Handwritten Notes Benefit Online Retailers? A Field Experiment” with Sanghwa Kim and Jeonghye Choi, Journal of Interactive Marketing, 57(4), 2022, 651-664
• "The Role of Information and Communications Technology Policies and Infrastructure in Curbing the Spread of the Novel Coronavirus: Cross-country Comparative Study" with Nam Ji Eum, JMIR Public Health and Surveillance, 8(1), 2022:e31066
• “How do Virtual Badges Incentivize Voluntary Contributions to Online Communities?” with Huseyin Cavusoglu and Zhuolun Li, Information & Management, 58(5), 2021, 103483
• “How Do EHRs and a Meaningful Use Initiative Affect Breaches of Patient Information?” with Juhee Kwon, Information Systems Research (Top Journal in MIS), 30(4), 2019, 1184-1202
•  “Cybercrime Deterrence and International Legislation: Evidence from Distributed Denial of Service Attack” with Kai Lung Hui and Qiu-Hong Wang, MIS Quarterly (Top Journal in MIS), 41(2), 2017, 497-523
• “When Does Repository KMS Use Lift Performance? The Role of Alternative Knowledge Sources and Task Environments” with Tridas Mukhopadhyay and Robert Kraut, MIS Quarterly (Top Journal in MIS), 40(1), 2016, 133-156
• “Which Ideas Are More Likely to Be Implemented in Online User Innovation Communities? An Empirical Analysis” with Mingguo Li and Atreyi Kankanhalli, 84, Decision Support Systems, April 2016, 28-40
• “Differential Effects of Prior Experience on the Malware Resolution Process” with Byung Cho Kim, MIS Quarterly (Top Journal in MIS), 38(3), 2014, 655-678
•  “Online Gambling Behavior: The Impacts of Regular Use, Diverse Use, Cumulative Outcomes, and Recent Outcomes” with Xiao Ma and Sung S. Kim, Information Systems Research (Top Journal in MIS), 25(3), 2014, 511-527
• “A Comparative Study of Cyber Attacks” with Qiu-Hong Wang and Johannes Ullrich, Communications of the ACM, 55(3), 2012, 66-73
•  “Determining Optimal CRM Implementation Strategies” with Tridas Mukhopadhyay, Information Systems Research (Top Journal in MIS), 22(3), 2011, 624-639
• “Learning Curves of Agents with Diverse Skills in Information Technology Enabled Physician Referral Systems” with Param Vir Singh and Tridas Mukhopadhyay, Information Systems Research (Top Journal in MIS), 22(3), 2011, 586-605 (Runner-up best published paper award in ISR)

저술 활동     

• 이커머스, 파괴적 혁신으로 진화하다, 스타트업얼라이언스 (공동 집필), 2020
• FANG 시대의 경영정보학 (공동 번역), 2018
• 짧고 재밌고… SNS용 콘텐츠 다 모여라＂ 아시아 1020 모바일 엄지족 다 잡았다 (공동집필, 동아비즈니스리뷰, 스타트업 케이스 스터디), 2015

주요 학술활동 및 수상

주요 수상 및 업적

a)     업적

• AIS Research Rankings 정보시스템 분야 최고 권위 학술지 MISQ/ISR 게재 논문 Straight Count (제1저자 논문 카운트) 기준 세계 7위 (2011-2019), Weighted Count 기준 세계29위

b)     국내수상

• 유민 이상문 신진학자상, 한국경영정보학회, 2020
• 연구우수교수상 2017, 2019, 연세대학교 경영대학
• 연세대학교 상경대학 동창회, 초헌학술상 (우수연구상), 2015.
• 우수강의상, 연세대학교 경영대학, 2015, 2022

c)      국제수상

• 최우수논문상(Best Workshop Paper Award), Workshop on e-Business (WeB), India, 2023
• 우수논문상(Best Paper Runner-up Award), KrAIS Summer Workshop, 2023
• 최우수심사자상(Best Reviewer Award), KrAIS Summer Workshop, 2023
• 최우수논문상(Best Workshop Paper Award), Workshop on e-Business (WeB), Germany, 2019
• 최우수논문상(Best Paper Award), KrAIS Research Workshop, Munich, Germany, 2019
• 우수논문상(Best Research-in-Progress Paper Runner-up Award), International Conference on Information Systems (ICIS), 2012
• 우수논문상(Best Research-in-Progress Paper Runner-up Award), International Conference on Information Systems (ICIS), New Zealand, 2014
• 우수게재논문상(Runner-up best published paper award in Information Systems Research), Information Systems Research (정보시스템 분야 최고권위학술지), 2012
• 우수논문상(Best Research-in-Progress Paper Runner-up Award), International Conference on Information Systems (ICIS), 2012
• 최우수논문상 교수부문(Best Faculty Research Paper Award), Workshop on Analytics for Business, Consumer and Social Insights (BCSI 2013). Singapore, August 2013

국제학회(Conference and Workshop)

• “Unpacking the NFT Hype: The Impact of NFT Awareness on the Auction Market for Visual Artwork,” with Lan Li and Taeyoung Kim, Workshop on e-Business (WeB), Hyderabad, India, December 2023 (Best Workshop Paper Award)
• “Effects of Work-from-home on Collaborative Task Performance: A Coordination Theory Perspective,” with Taeyoung Kim, Yongsok Bang, Yeolib Kim, KrAIS Summer Workshop, July 2023 (Best Paper Runner-up Award)
• “Advocates of Civil Disobedience: A Cross-Country Analysis of the Role of Ride-sharing Apps in Facilitating Protest Participation,” with Nam Ji Eum, Workshop on e-Business (WeB), Virtual Conference, December 2021
• “Advocates of Civil Disobedience: A Cross‐Country Analysis of the Role of Ride‐sharing Apps in Facilitating Protest Participation,” with Nam Ji Eum, KrAIS Research Workshop, Austin, Texas, December 2021
• “#MeToo Hits Online Dating, too: An Empirical Analysis of the Effect of the Me-Too Movement on Online Dating Users,” with Sojung Yoon, Jinseon Choe, Yoon Han, International Conference on Information Systems (ICIS). India, December 2020.
• “Friend or Foe? Bike-sharing and Ride-sharing in New York City,” with Young-Jin Kwon, Seonkyung Agnes Yang, Sang-Yong Tom Lee, Workshop on Information Systems Economics (WISE), Munich, Germany, December 2019.   
• “Can Combined Shipment for Cross-border Online Shopping be a gimmick? The Impact of International Shipping Policy on Customers’ Purchase,” with Jinseon Choe and Sujin Lee, Workshop on e-Business (WeB), Munich, Germany, December 2019 (Best Workshop Paper Award)
• “Founders as Successful Innovators: Evidence from IT industries” with Young-Jin Kwon, Seonkyung Agnes Yang, and Sang-Yong Tom Lee, and Ke-Wei Huang, KrAIS Research Workshop, Munich, Germany, December 2019
•  “Friend or Foe? Relationship between Bike-sharing and Ride-sharing in New York City,” with Young-Jin Kwon, Seonkyung Agnes Yang, and Sang-Yong Tom Lee, KrAIS Research Workshop, Munich, Germany, December 2019. (Best Paper Award)
• “A Study on the Effect of Shipping Policy Change on Purchase in E-commerce Context: Focusing on Analysis of Customer Spending Amount and Inter-purchase Period,” with Jinseon Choe and Sujin Lee, KrAIS Research Workshop, Munich, Germany, December 2019
•  “Is Artificial Intelligence a Disruption or Innovation for Firms?:  Contradictory Effects of AI on Call Center Performance,” with Jinseon Choe, Jongpil Park, and Kun Shin Im, Workshop on Information Systems Economics (WISE), San Francisco, December 2018.
• “The Paradox of Mobile Information Search: An Empirical Study of Search Costs on Mobile and Desktop Platforms,” with Jinseon Choe and Kun Shin Im, Workshop on Information Systems Economics (WISE), Seoul, Korea, December 2017.
• “Is Mobile Inferior in Searching to PC?: Search Cost across Devices,” with Jinseon Choe and Kun Shin Im, Post-ICIS KrAIS Research Workshop, Seoul, Korea, December 2017. 
• “The Effect of Mental Stress on Mobile Ad Response Behavior” with Yoon Han, Khim Yong Goh, and Tuan Quang Phan, Statistical Challenges In eCommerce Research. Ho Chi Minh City, Vietnam, June 2017.
• “The Effect of Mental Stress on Mobile Ad Response Behavior” with Yoon Han, Khim Yong Goh, and Tuan Quang Phan, Workshop on Information Systems Economics (WISE). Dublin, Ireland, December 2016.
• “The Effect of Mobile Ad Image Contents on Consumers’ Mobile Ad Response Behavior: An Image Processing and Econometric Approach” with Yoon Han, Khim Yong Goh, and Tuan Quang Phan, Statistical Challenges in eCommerce Research, Addis Ababa, Ethiopia, June 2015.
• “The Effect of Repeated Ad Exposure and Physical Avoidance on Customers’ Mobile Ad Response,” with Yoon Han, Khim Yong Goh, and Tuan Quang Phan, Proceedings of the 35th International Conference on Information Systems (ICIS). New Zealand, December 2014 (Best Research-in-Progress Paper Runner-up Award)
•  “Marginal Deterrence in the Enforcement of Law: Evidence from Distributed Denial of Service Attack” with Hui Kai Lung and Qiu-Hong Wang, Workshop on Analytics for Business, Consumer and Social Insights (BCSI 2013).Singapore, August 2013 (Best Faculty Research Paper Award)
• “Saving Money or Staking Money?: A Structural Econometric Model of Consumer Behaviors in Pay-to-Bid Auctions,” with Xiao Ma, K. Kim, and K.Y. Goh, IS Big Ten Symposium, Minneapolis, MN, May 2013
•  “Do Hackers Seek Variety? An Empirical Analysis of Website Defacements” with Kok Wei Ooi, Qiu-Hong Wang, and Kai Lung Hui, Proceedings of the 33rd International Conference on Information Systems (ICIS). Orlando, December 2012 (Best Research-in-Progress Paper Runner-up Award)
•  “Gamification: A New Paradigm for Online User Engagement” with Mahdieh Taher, Atreyi Kankanhalli, Huseyin Cavusoglu, Proceedings of the 33rd International Conference on Information Systems (ICIS). Orlando, December 2012
•  “The Impact of Mobile Application Piracy on Legitimate Sales” with Dawei Shen and Khim Yong Goh, Workshop on Information Systems Economics (WISE). Shanghai, China, December 2011
• “An Empirical Study of Customer Contribution in Online Brand communities for Innovation” with Mingguo Li, Proceedings of the 31st International Conference on Information Systems (ICIS). St. Louis, December 2010
• “Gambling Behavior: A Multilevel Dynamic Panel Data Analysis” with Sung S. Kim and Xiao Ma, INFORMS 2010, Austin, TX
•  “Cyber Attacks: Does Physical Boundary Matter?” with Qiu-Hong Wang, Proceedings of the 30th International Conference on Information Systems (ICIS). Phoenix, December 2009
• “Cyber Attacks: Cross-Country Interdependence and Enforcement” with Qiu-Hong Wang, The Eighth Workshop on the Economics of Information Security (WEIS). London, England, June 2009
• “Strategic Investments in the Right CRM Technologies, in the Right Amount, and in the Right Order” with Tridas Mukhopadhyay, Proceedings of the 27th International Conference on Information Systems (ICIS).  Milwaukee, December 2006

기타

기타 업적 (연구과제 및 기타 수상)

a)     주요 연구과제 (국내)

• 넥스트 노멀: 인간-디지털의 관계 변화 및 뉴 비즈니스 패러다임에 대한 대응, 연세 시그너처 연구클러스터, 연세대학교, 2021-2024. (공동연구원)
• 신종 코로나바이러스 확산 방지를 위한 ICT 역할에 대한 국가 간 비교연구, 바른ICT연구소, 2020. (책임연구원)
• BK21 Four, 한국연구재단, 2020-2027. (참여교수)
• 디지털 콘텐츠 불법 다운로드의 영향에 대한 실증 연구: 모바일 앱 불법 다운로드를 중심으로, 연세대학교, 2018-2020. (책임연구원)
• 전자상거래 모바일앱 전략: 전자상거래 모바일앱이 해당 웹사이트 방문과 경쟁업체의 모바일앱 사용에 미치는 영향, 한국연구재단, 2018-2019. (책임연구원)
• 타조직의 실패 학습을 통한 정보 보안  역량 강화 메커니즘에 대한 실증 연구, 바른ICT연구소, 2016-2018. (책임연구원)
• 크라우드소싱 커뮤니티에서 수용되는 혁신 아이디어들의 특징에 대한 실증분석 연구, 한국연구재단, 2015-2016 (책임연구원)

b)     주요 연구과제 (해외)

• Impact of EHR in the Health Care Industry, 싱가폴교육부(MOE), Academic Research Fund (AcRF) Tier 1 Grant, 싱가폴국립대, 2011-2014. (책임연구원)
• Spatial Autocorrelation in Cyber Attacks, 중국 국립과학재단(National Science Foundation of China), 2011-2013 (공동연구원).
• Start-up Research Grant, 싱가폴국립대, 2008-2011. (책임연구원)
• Assessment of Knowledge Management Systems, Giant Eagle, 2006-08.

c)      기타 수상

• 박사과정 학생 컨서시엄 Carnegie Mellon University 대표 (Doctoral Consortium Fellow), International Conference on Information Systems (ICIS) 2007, Quebec, Canada
• 박사장학금(William Larimer Fellowship), Carnegie Mellon University, 2003-2006
• 육군표창훈장(Army Commendation Medal, ARCOM), U.S. Army for excellent military service, 2000

기타 서비스

a)     학회 조직 위원 및 서비스(국제학회)

• 트랙 체어(Track Co-chair), Cybersecurity, Privacy, and Ethical Issues Track, Pacific Asia Conference on Information Systems (PACIS), 2022
• 트랙 체어(Track Co-chair), IS in Healthcare Track, International Conference on Information Systems (ICIS), 2022
• 트랙 체어(Track Co-chair), Cyber-security, Privacy and Ethics of IS Track, International Conference on Information Systems (ICIS), 2021
• 트랙 체어(Track Co-chair), Cyber-security, Privacy and Ethics of IS Track, International Conference on Information Systems (ICIS), 2019
• 트랙 체어(Track Co-chair), Social Media and Business Impact Track, Pacific Asia Conference on Information Systems (PACIS), 2019
• 트랙 체어(Track Co-chair), IS Security and Privacy Track, Pacific Asia Conference on Information Systems (PACIS), 2015
• 트랙 체어(Track Co-chair), Economics of Information Systems Track, Pacific Asia Conference on Information Systems (PACIS), 2014
• 트랙 체어(Track Co-chair), IS Security and Privacy Track, Pacific Asia Conference on Information Systems (PACIS) - 2013
• 프로그램 체어(Program Co-chair), Post-ICIS KrAIS Workshop, 2017
• 편집위원(Associate Editor), International Conference on Information Systems (ICIS) - 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020
• 편집위원(Associate Editor), ECIS (European Conference on Information Systems), 2014-
• 심사위원(Program Committee), Pacific Asia Conference on Information Systems (PACIS), 2010-
• 심사위원(Program Committee), Workshop on E-Business (WEB), 2011
• 심사위원(Program Committee), Conference on Information Systems and Technology (CIST), 2013-
• 심사위원(Program Committee), Big Data Analytics in Healthcare Conference, 2014
• 심사위원(Workshop Committee), Post-ICIS KrAIS Workshop, 2010-
• Discussion Facilitator, Post-ICIS KrAIS Workshop, 2010-

b)     국제학술지 논문 심사(ad-hoc reviewer)

• Information Systems Research, MIS Quarterly, Management Science, Journal of Management Information Systems, Production and Operations Management, IEEE Transactions on Engineering Management, ACM Transactions on MIS, Decision Science, Decision Support Systems (DSS), Information &  Management, European Journal of Information Systems (EJIS), International Journal of Electronic Commerce (IJEC), Electronic Commerce Research and Applications (ECRA), Information Systems Journal (ISJ), Enterprise Information Systems, Journal of Economic Behavior and Organization 

c)      학술지 편집위원(Editorial Review Board)

• 게스트 편집위원(Guest Associate Editor): MIS Quarterly
• 편집위원(Board Member), IEEE Transactions on Engineering Management
• 편집위원(Associate Editor), Asia Pacific Journal of Information Systems (APJIS)
• 편집위원(Associate Editor), Journal of Information Privacy and Security (JIPS)
• 편집위원(Associate Editor), Information Systems Review, 2021-현재
• 편집위원장, 연세경영연구, 2021-현재
• 편집위원, 한국모빌리티학회 학회지, 2020-현재
• 부편집위원장, 연세경영연구 (2015 - 2017)

d)     기타 서비스 (국제)

• 외부 심사위원(External Proposal Reviewer), Secure and Trustworthy Cyberspace (SaTC) Program, 미국 국립과학재단(National Science Foundation, NSF), USA, 2014
• 외부 심사위원(External Reviewer), 홍콩 정부 연구기금재단(Research Grants Council of Hong Kong), 2014-현재

 학생지도

a)     연세대학교 경영대학 (석박사 지도교수)

• 엄남지 (현재, 석사과정)
• 윤소정 (2021, 석사), University of Minnesota 박사과정 진학
• 최진선 (2020, 박사), 교보정보통신
• 박소연 (2015, 석사), SAP Korea

b)     싱가폴국립대 (석박사 지도교수)

• Yoon Han, 2013- 2014, PhD Student - Harbin Institute of Technology, China, Assistant Professor
• Mingguo Li, 2010 - 2011, MSc Student, Morgan Stanley
• Dawei Shen, 2010 - 2011, MSc Student - Shuyun IT Co. Ltd., China, Product Operation Consultant
• Ng Ee Hong, 2009-2010, PhD Student - KPMG, Hong Kong

c)      싱가폴국립대 (Thesis Committee)

• Ge Chunmian (PhD, 2012, External Examiner) - South China University of Technology, 조교수
• Chen Jin (PhD, 2012, Internal Examiner) - East China University of Science and Technology, 조교수
• Ye Hua (PhD, 2012, Internal Examiner) - University of Auckland, New Zealand, 강사
• Jenson Goh (PhD, 2012, Internal Examiner) - SIM University, Singapore, 강사
• Tong Yu (PhD, 2012, Internal Examiner) - City University of Hong Kong, 조교수
• Du Wenyu (PhD, 2013, Internal Examiner) - Renmin University of China, 조교수
• Barney Tan Chee Chang (PhD, 2011, Internal Examiner) - University of Sydney, 강사