연세대학교 경영전문대학원

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

Key Responsibilities:

• Ensure the operation of the office is compliant with Korean regulations.
• Make travel and accommodation arrangements for customers, prospects and Company visitors as required.
• Maintain the cashbook and monthly accounts, and submit to Oxford Instruments as required.
• Preparation of purchase orders and mandate letters to service providers.
• Manage local office HR administration including employee attendance, holiday bookings, National Insurance, Payroll etc.
• Answer telephone calls, alerting the appropriate office personnel for the required response.
• Liaison with various agencies like insurance, couriers, suppliers etc as per requirement.
• Manage stationery and other office supplies.
• Provide assistance on commercial administration (e.g. import and export of demo / service stock) and collection of debt.
• Assist managers to provide distributors and customers all necessary tender documentation.
• Maintain CRM and ensure local staff are trained and updating CRM in-line with company guidelines.
• Work with local managers on staff development and training to formulate local plan with managers focusing on both technical competence and interpersonal skills
• Build and maintain effective working relationships with staff in all functions of the business, particularly operations
• Handling of routine sales enquiries into the Korean office, escalating appropriately when necessary.
• Participate in exhibition, seminar and workshops when required.
• Conduct ½ yearly customer satisfaction survey and compile report
• Willing and able to travel as required.
• Carry out any other tasks which may be reasonably requested by the Company.

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, ConcordHR.HelpDesk@oxinst.com, 978-405-1119