Graduate School of Business

This position is responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance.

• Handle flight activity and special needs, which would last through midnight shift and overtime might be needed
• Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
• Assist to train our customers and vendors in the company procedures for all ground operations functions.
• Ensure our customers are current with all operating requirements and focus items
• Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers.
• Manage roster adjustment
• Performs other duties as assigned by superiors
• Night shift and weekend duties are required

• Diploma or high school qualifications
• Minimum 3 year of work experience, preferably with cargo operations
• Preferably qualified in all areas of ground and 767, 747 and 777 cargo freighter operations.
• Demonstrate the ability to work in a team-based environment.
• Willingness to work varied hours, weekends and national holidays.
• Excellent communication skills.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Must be excellent bilingual in both Korean and English (speaking and writing)